03-07-2025 03:40 PM
03-07-2025 03:40 PM
@avant-garde Yeah I'm having issues with email notifications as well, I haven't tried fixing it yet though.
03-07-2025 03:46 PM
03-07-2025 03:46 PM
@Ru-bee @avant-garde @Sparky79 mine are coming through, but they're coming through as unverified. I don't know how to fix it, if I can fix it.
03-07-2025 03:49 PM
03-07-2025 03:49 PM
@Sparky79 @Dreamy @avant-garde @Bow @Snowie and anyone else who is having issues with the emails, we're looking into this now but need to gather a bit of info so that we can hopefully get it sorted. Anyone who's not getting the notifications at all, not in spam or anywhere please let us know, and if it's suddenly started going to spam and saying "unverified" let us know that too! @Dreamy if you could forward us one of those emails that say "unverified" that'd be great so I can show IT
Sorry I know these things can be not only annoying but distressing too, we want to try to get this sorted as quick as we can!
03-07-2025 03:50 PM
03-07-2025 03:50 PM
@MissinTooth I did the old IT crowd trick of turning it off and then back on again, so turning the notifications off, saving, then turning them back on again, and saving.
03-07-2025 03:50 PM
03-07-2025 03:50 PM
@Ru-bee i shall send through an email for you now.
03-07-2025 03:53 PM
03-07-2025 03:53 PM
@Ru-bee Yeah my emails stopped a day or two ago, none in the spam folder or anywhere else. I just unsubscribed from all notifications. Then resubscribed.
03-07-2025 03:56 PM
03-07-2025 03:57 PM
03-07-2025 03:57 PM
@Ru-bee i sent through an email with a couple of screenshots so you can see what it's saying. Hope it helps.
03-07-2025 04:00 PM
03-07-2025 04:00 PM
@Ru-bee nope, I'll try playing with some of the notification settings on this page
03-07-2025 04:05 PM
03-07-2025 04:05 PM
@Ru-bee I haven't got any notifications for the last two days. I have checked in all my inboxes and nothing. Not even going to spam.
If you need urgent assistance, see Need help now
For mental health information, support, and referrals, contact SANE Support Services
SANE Forums is published by SANE with funding from the Australian Government Department of Health
SANE - ABN 92 006 533 606
PO Box 1226, Carlton VIC 3053